Here is a quick breakdown of how membership works, with most of the major questions addressed below:
How to purchase a membership:
1. Determine which Joomla extension(s) you would like.
2. Choose a Support Subscription Plan to purchase.
3. Checkout via Paypal.
4. Download and install your new extension(s).
5. Contact us in our Support Center if you need any help.
What happens when the subscription expires? Can I keep the extension? Am I required to subscribe again? Will the extension still work after the subscription exipres?
When your subscription expires, you will lose access to upgrades and support. Yes, you can keep the extension. No, you are not required to subscribe again. Yes, the extension will work after the subscription expires (and no, there will be no limitations on it).
What is the license of the Software
All components/plugins/modules are distributed under the GPL 2 or 3 license.
What are you buying and why?
Our components are NOT encrypted. We believe you should have the right to customize the software you buy, so we leave our source code open. But if our source code is open, what are we selling? SUPPORT.
Through our Forum, we offer our Subscribed Members top-notch Customer Support for installation and Configuration issues. We have an internal policy of trying to make a first response to all of our tickets within 24 business hours
How much does it cost?
Each of our subscription plans will follow the same basic pricing structure, having a 12-month term, though depending on the extension's feature-set, the price will vary. To see our list of available subscriptions, please click here.
Still Have Questions?
If you have any questions not answered by this article or the forums, feel free to reach out to us to get an idea how we work! Thanks! :-)
We cannot offer refunds on purchases of support -- we are selling you the right to our time. Please contact us with any questions before making your purchase as all purchases are final. Thanks!